1.0 Introducing AppManager for Windows Terminal Server

AppManager for Windows Terminal Server allows you to manage and monitor the various sessions hosted by a Windows terminal server and to monitor the memory and CPU usage for those sessions.

Remote Desktop Services, formerly known as “Terminal Services” for Windows 2008 R2, is one of the components of Microsoft Windows (both server and client versions) that allows a user to access applications and data on a remote computer over a network. Terminal Services is Microsoft’s implementation of thin-client terminal server computing, where Windows applications, or even the entire desktop of the computer running terminal services, are made accessible to a remote client machine. AppManager for Windows Terminal Server provides several Knowledge Scripts designed to give you a comprehensive view of how the various Windows Terminal Server (WTS) sessions perform on your servers. The Knowledge Scripts in the WTS category monitor the following:

  • Completed and active WTS sessions

  • Total number of input and output bytes used in a WTS session

  • Number of failed and timed-out WTS sessions

  • Session errors

  • Inactive sessions

  • CPU usage for all processes and sessions

  • Memory usage for all sessions

With these Knowledge Scripts, you can set thresholds that specify the boundaries of optimal performance. You can also configure AppManager to raise events when those thresholds are breached.

AppManager for Windows Terminal Server also allows you to:

  • Send a message to a user who is currently logged into a Remote Desktop Connection or Terminal Services session

  • Terminate or reset a session on the Windows terminal server

  • View information about all users currently logged on to the Windows terminal server

In addition to monitoring, you can use WTS Knowledge Scripts to collect performance data for use in reports. AppManager lets you generate reports that range in scope from minute-by-minute values to monthly values over a period of years. These reports range in purpose from evaluating a narrow window of performance data to illustrating trends that aid in effective planning.