5.30 PrinterQueue

Use this Knowledge Script to monitor the printer queue length. This script raises an event if the printer queue length exceeds the threshold you set.

This script is not supported on 64-bit systems.

NOTE:To run this script successfully, avoid using special characters such as, /, -, and # when defining the printer name on the monitored computers. Also, if you run the Discovery_NT Knowledge Script and then delete a local or network printer, run Discovery_NT again.

5.30.1 Resource Object

Local or cluster printer object

5.30.2 Default Schedule

The default interval for this script is Every 10 minutes.

5.30.3 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

Event?

Set to y to raise an event if the number of print jobs in the queue exceeds the threshold. The default is y.

Collect data?

Set to y to collect data for charts and reports. If enabled, data collection returns the current printer queue length. The default is n.

Printer queue length

Specify the maximum number of print jobs that can be in the printer queue before an event is raised. The default is 5 jobs.

Event severity

Set the event severity level, from 1 to 40, to indicate the importance of an event in which the number of print jobs in the queue exceeds the threshold. The default is 8 (red event indicator).