9.7 RASHealthCheck

Use this Knowledge Script to check the availability of the Remote Access Server (RAS) service. This script raises an event if the RAS service is not running and attempts to restart the service if the service is not running.

9.7.1 Resource Object

RAS service object

9.7.2 Default Schedule

The default interval for this script is Every 5 minutes.

9.7.3 Setting Parameter Values

Set the following parameters as needed:

Parameter	How to Set It
Event when RAS service is down?	Set to y to raise an event when the RAS service is down. The default is y.
Collect data for RAS service up/down?	Set to y to collect data for charts and reports. If enabled, data collection returns: 100 -- the RAS service is running, or 0 -- the RAS service is not running. The default is n.
Auto-start service?	Set to y to automatically restart down services. The default is y.
Check RasMan?	Set to y to check whether the Remote Access Connection Manager (RasMan) service is running. The default is n.
Event severity level for service down; restart failed	Set the event severity level, from 1 to 40, to indicate the importance of an event in which the RAS service is down and this script could not restart the service. The default is 5 (red event indicator).
Event severity level for service down; restart succeeded	Set the event severity level, from 1 to 40, to indicate the importance of an event in which the RAS service is down and this script successfully restarted the service. The default is 25 (blue event indicator).
Event severity level for service down; don’t restart	Set the event severity level, from 1 to 40, to indicate the importance of an event in which the RAS service is down and the Auto-start service? parameter is set to n. The default is 18 (yellow event indicator).