8.18 Report_ServiceDown

Use this Knowledge Script to generate a report about the up/down status of discovered services. This report uses data collected by the ServiceDown Knowledge Script.

8.18.1 Resource Object

Report agent

8.18.2 Default Schedule

The default schedule for this script is Run Once.

8.18.3 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

Data source

Select computer(s)

Select the computers whose data you want to include in your report.

Select time range

Set a specific or sliding time range for data included in your report. The default is 1 day sliding time ending in 24 hours.

Select peak weekday(s)

Select the days of the week to include in your report. The default is seven days: Sunday through Saturday.

Data settings

Hours or percentage on chart

Select whether to illustrate availability by Hours or by Percentage. The default is Percentage.

Select sorting/display option

Select whether data is sorted, and the method of display:

  • No sort: Data is not sorted

  • Sort: Data is sorted by value (lowest to highest from front to back; highest to lowest from left to right)

  • Top %: Chart only the top N % of selected data (sorted by default)

  • Top N: Chart only the top N of selected data (sorted by default)

  • Bottom %: Chart only the bottom N % of data (sorted by default)

  • Bottom N: Chart only the bottom N of selected data (sorted by default)

Percentage/count for top/bottom

Enter a number for either the percent or count defined in the previous parameter (for example, Top 10%, or Top 10). The default is 25.

Truncate top/bottom?

If set to yes, the data table shows only the top or bottom N or % (for example, only the top 10%). If set to no, the table shows all data.

The default is yes.

Report settings

Include parameter help card?

Select yes to include a table in the report that lists parameter settings for the report script. The default is yes.

Include table/chart/both?

Select an option to include datastream values in the report:

  • Table: Select this option to include a table of datastream values in the report.

  • Chart: Select this option to include a chart of datastream values in the report.

  • Both: Select this option to include both table and chart of datastream values in the report.

Select chart style

Define the graphic properties of the charts in your report. The default chart style is Pie.

Select output folder

Set parameters for the output folder. The default report prefix is General_ServiceDown.

Add job ID to output folder name?

Select yes to add the job ID to the name of the output folder.

A job ID helps you correlate a specific instance of a Report Script with the corresponding report.

The default is no.

Select properties

Set report properties. The default report title is General Service Down.

Add time stamp to title

Select yes to add a time stamp to the title of the report, making each title unique. The time stamp shows the date and time the report was generated.

A time stamp allows you to run consecutive iterations of the same report without overwriting previous output.

The default is no.

Event notification

Event for report success?

Select yes to raise an event when the report is successfully generated. The default is yes.

Severity level for report success

Set the event severity level, from 1 to 40, to indicate the importance of an event in which the report is successfully generated. The default is 35 (magenta level indicator).

Severity level for report with no data

Set the event severity level, from 1 to 40, to indicate the importance of an event in which the generated report contains no data. The default is 25 (blue level indicator).

Severity level for report failure.

Set the event severity level, from 1 to 40, to indicate the importance of an event in which the report is not generated. The default is 5 (red level indicator).