1.1 Features and Benefits

AppManager for Microsoft Windows provides several categories of Knowledge Scripts that enable you to identify and monitor the health, availability, and performance of key resources. These scripts allow you to monitor and manage crucial resource properties at a depth unparalleled by any other solution. You can configure each Knowledge Script to raise an event, collect data for reporting, and perform automated problem management when an event occurs.

With AppManager for Microsoft Windows, you gain access to a set of tools you can leverage to gather a wide range of diagnostic and management data, which can help prevent outages and keep things running smoothly.

In AppManager 9.1 and later releases, AppManager for Microsoft Windows is shown as an application of the Windows agent on which it is running, in the Control Center Navigation pane and the Operator Console Treeview.

AppManager provides a comprehensive solution for monitoring Microsoft Windows. With AppManager for Microsoft Windows, you can:

  • View all discovered Windows servers and operating system configuration details

  • Discover and manage the virtual server cluster alias

  • Monitor the status of important Windows services, including Distributed File System (DFS), File Replication Service (FRS), Internet Authentication Service (IAS), Remote Storage service, Quality of Service (QoS), and Resource Reservation Protocol (RSVP)

  • Monitor Windows event logs and raise events when expected entries are not present

  • Monitor recursive queries, secure updates, query activity, Windows Internet Name Service (WINS) activity, the number of dynamic updates queued, and update errors for a DNS server

  • Monitor and refresh group policies

  • Monitor logical and physical disk statistics

  • Monitor printer errors, events, queue length, and bytes printed per second

  • Monitor the status and length of SMTP queues

  • Monitor Microsoft automatic update (AU) activity, Background Intelligent Transfer Service (BITS) activity, the Distributed COM (DCOM) list, fax activity, plug-and-play (PNP) activity, and System Restore (SR) service activity

  • Monitor SNMP traps forwarded from NetIQ SNMP Trap Receiver

  • Run PowerShell commands