AppManager for UNIX and Linux Servers Hotfix 7.8.0.1 Release Notes

Date Published: October 2017

AppManager for UNIX and Linux Servers allows you to monitor and diagnose potential problems in your UNIX and Linux environment, including your UNIX and Linux servers and applications.

This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.

The documentation for this product is available on the NetIQ Web site in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the AppManager Modules page. To download this module, log into the Micro Focus Downloads page.

1.0 What’s New?

This release provides the following enhancements:

  • Knowledge Scripts for Files:

    • FindFiles monitors the number of files that match the specified criteria.

    • OpenFiles monitors the number of files opened by a specific process.

      NOTE:The Knowledge Scripts for file can be run only on Linux machines running UNIX Agent 8.1.0.1 and later.

  • Smart Knowledge Scripts for CPU, Memory, and Disk

    • SmartCPULoad monitors CPU utilization and queue length.

    • SmartMemoryStats monitors the use of physical memory and swap usage of the system.

    • SmartPhysicalDiskStats monitors physical disk operation time and response time.

    • HTML Events for Smart Knowledge Scripts.

  • Support for ZFS Filesystem

    • ZFSDataset monitors the usage of a ZFS dataset.

    • ZFSPoolHealth monitors ZFS Pool Health.

    • ZFSPoolSnapshot monitors snapshot usage of the ZFS pool.

    • ZFSPoolStats monitors space utilization and IO statistics of the ZFS pool.

    • HTML Events for ZFS Knowledge Scripts.

  • NRC Report Templates for CPU, Disk, Network, and Filesystem

    • Machine by CPULoad. This report displays the CPU Metrics for the selected servers.

    • Machine by DiskLoad. This report displays Disk Metrics for the selected servers.

    • Machine by FileSystemUsage. This report displays Filesystem metrics for the selected servers.

    • Machine by NetworkLoad This report displays Network Metrics for the selected servers.

  • Support for the BEST PRACTICES UNIX Knowledge Script Group (KSG) for basic monitoring of UNIX and Linux Servers

    This Knowledge Script Group includes the following:

    • SmartCPULoad

    • SmartMemoryStats

    • SmartPhysicalDiskStats

    • FileSystemSpaceLC

    • NetInterfacesDown

    • NetInterfacesIO

    • SystemUpTime

  • Support for Oracle Solaris Operating System This release supports the Oracle Solaris 11.3 Operating System. (ENG341090)

  • Support for Centos 7. This release supports the CentOS 7 Operating System. (ENG338831, ENG338739)

  • UNIX_CPULoaded Knowledge Script displays mixed CPU results on multiple agent computers. When running the UNIX_CPULoaded Knowledge Script on computers other than HP_UX, the output for an individual CPU is an averaged. (ENG341355)

  • Add TopCPU and TomMem functionality. Top CPU and Top Memory consuming processes can now be monitored using UNIX_SmartCPULoad and UNIX_SmartMemoryStatsKnowledge Scripts that allow the user to view TopCPU and Total memory functionality. (ENG341126)

  • Add new field to UNIX_FileSystemSpaceLC to exclude file system types. With this release, instead of adding a separate file when excluding file system types, you can exclude them by using the File system types to exclude parameter. (ENG3417900)

  • UNIX_NetInterfacesDown job incorrectly reports an interface is down when it is up. With this release, select the new parameter Consider the status Running as UP? (available on solaris) to avoid incorrect reports that the interface is down. (ENG341452)

  • UNIX_DynamicFileSystemSpace Knowledge Script does not include snapshots or swap file usage. With this release, view snapshots or swap file usage in the UNIX_ZFSPoolStats Knowledge Script. (ENG340462)

  • UNIX_ZFSPoolSnapShot monitors snapshot usage in ZFS file system: In this release, the UNIX_ZFSPoolSnapShot Knowledge Script can monitor the snapshot usage.

  • UNIX_PhysicalDiskBusy collects data for average response time: In this release, the UNIX_PhysicalDiskBusy Knowledge Script provides the Collect data for average response time? parameter.

  • UNIX_MemUtil can exclude buffer and cache memory during physical memory usage calculation: In this release, the UNIX_MemUtil Knowledge Script provides the Exclude buffer and cached memory in calculations? parameter.

This release also resolves the following issues:

  • Documentation incorrectly states the Discovery_HardwareUNIX Knowledge Script supports the Solaris Operating System. This release resolves an issue in which the documentation states that Discovery_HardwareUNIX supports the Solaris Operating System. (ENG341090)

  • UNIX_NetInterfacesDown job reports unknown interface, ip cmd returns as empty. This release resolves an issue in which a network interface is down. You can now check the parameter Event if network interface is down? to report any network interfaces reported as down. (ENG342874)

  • Multiple Knowledge Scripts do not have a user configurable option for an internal failure setting. This release resolves an issue in which there are multiple Knowledge Scripts that contain a configurable option for internal failure settings.(ENG339110)

  • UNIX_ExecUtil Knowledge Script truncates the event detail message. This release resolves an issue in which this Knowledge Script truncates the event detail message. (ENG340422)

  • Negative values display in the UNIX_MemUtil Knowledge Script in version 7.7.39.0. This release resolves an issue in which the Knowledge Script displays negative values.(ENG341111)

  • UNIX_TopMemoryProcs Knowledge Script is unable to parse output for the /usr/sbin/prtconf command. This release resolves an issue in which the Knowledge Script is unable to parse the output for the /usr/sbin/prtconf command.(ENG340080)

  • UNIX_MemUtil when running kstat command is not found when command ran and the interface speed is zero. This release resolves an issue in which the Knowledge Script returned a value of 0 or if the kstat command cannot be found. (ENG341981)

  • Discovey_UNIX fails. This release resolves an issue in which Discovery_UNIX fails. (ENG343879, ENG341170)

  • An error occurs on the UNIX_ProcessDown Knowledge Script, when running on the Solaris 11 operating system. This release resolves an issue in which the UNIX_ProcessDown Knowledge Script did not work when running on the Solaris 11 operating system. (ENG340375)

  • Cannot monitor Hardware with Linux hpacucli command. This release resolves an issue in which users cannot monitor Hardware with the hpacucli command. The new command to monitor hardware is hpssacli. (ENG338121, ENG343798)

  • UNIX_SwapLow error fails to retrieve the swap space. This release resolves an issue in which the UNIX_SwapLow error failed to retrieve the swap space. (ENG33428)

  • Storage Array monitoring failure while running the HardwareUNIX_PhysicalDrive Knowledge Script. This release resolves an issue in which the Storage Array monitoring failed. (ENG342678)

  • UNIX_MemUtil Knowledge Script reports cannot get memory size from prtconf command. This release resolves an issue in which the MemUtil Knowledge Script reports cannot retrieve the memory size from the prtconf command. (ENG339994)

  • DynamicFileSystemSpace Knowledge Script reports could not find disk. This release resolves an issue in which the DynamicFileSystemsSpace Knowledge Script could not find the file system by implementing a new parameter Skip events if the filesystem is read-only or in the exclude list?. (ENG339609)

  • UNIX_PhysicalDiskBusy only stores %Disk busy data but does not store Average Run Service Time. With this release, you can view the unit for average response time as an event or by a graph. (ENG342845)

  • UNIX_MemUtil Knowledge Script does not send events when the memory threshold is exceeded. With this release, select the Exclude buffer and cached memory in calculations? check box, to receive events. (ENG338717)

2.0 System Requirements

For the latest information about supported software versions, and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager for UNIX and Linux Servers has the following system requirements:

Item

Requirement

AppManager repository, management server, and Control Center Console

8.0.3, 8.2, 9.1, or later

NetIQ UNIX agent installed on the computers you want to monitor (agents)

7.5 or later

One of following operating systems on the computers you want to monitor:

One of the following:

  • CentOS on x86_32 or x86_64 (32-bit agent): 4, 5, 6, and 7

  • CentOS on x86_64 (64-bit kernel, 64-bit agent): 4, 5, 6, and 7

  • CentOS on Itanium (64-bit kernel, 64-bit agent): 4, 5, and 6

  • IBM AIX on IBM Power (32-bit kernel): 5.3, 6, and 7.1

  • IBM AIX on IBM Power (64-bit kernel, 32-bit agent): 5.3, 6, and 7.1

  • HP-UX on PA-RISC (64-bit kernel): 11.1x, 11iv2, and 11iv3

  • HP-UX on Itanium (64-bit kernel, 64-bit agent): 11iv2 and 11iv3

  • Oracle Linux on x86_32 or PowerPC (32-bit agent): 4, 5, and 6

  • Oracle Linux on x86_64 or PowerPC (64-bit kernel, 64-bit agent): 4, 5, 6, and 7

  • Oracle Linux on Itanium (64-bit kernel, 64-bit agent): 4, 5, and 6

  • Oracle Solaris on SPARC (64-bit kernel): 9, 10, and 11

  • Oracle Solaris on x86 (32-bit kernel): 10 and 11

  • Red Hat Advanced Server on x86_32, x86_64, or PowerPC (32-bit agent): 4, 5, 6, and 7

  • Red Hat Advanced Server on x86_64 or PowerPC (64-bit kernel, 32-bit agent): 4, 5, 6, and 7

  • Red Hat Advanced Server on Itanium (64-bit kernel, 64-bit agent): 4, 5, and 6

  • SUSE Linux Enterprise Server on x86, x86_64, or PowerPC (32-bit agent): 9, 10, 11, and 12

  • SUSE Linux Enterprise Server on x86_64 or PowerPC (64-bit kernel, 32-bit agent): 9, 10, 11 and 12

  • Ubuntu Linux: Ubuntu 16.04.2 LTS

Operating system components installed on any agent computer where you want to monitor hardware

One of the following operating system components:

  • To monitor Dell equipment: all OMSA components. You install these components using the srvadmin-all meta package.

  • To monitor HP equipment: the HP Array Configuration Utility CLI for Linux and HP System Health Application and Command Line Utilities for Linux.

For more information, see the AppManager for UNIX and Linux Servers Management Guide on the AppManager Modules page.

3.0 Contents of the Download Package

The download package includes this Release Notes, a management guide, Help for Knowledge Scripts, and several files that are used during installation:

  • p75p14.zip, the patch file you install on any computers you want to monitor that have the UNIX agent 7.5 installed.

  • p80p12.zip, the patch file you install on any computers you want to monitor that have the UNIX agent 8.0 installed.

  • p81p12.zip, the patch file you install on any computers you want to monitor that have the UNIX agent 8.1.0.1 installed.

  • AM70-UNIX-7.8.226.0.msi., the program you use to install the module to the AppManager repository (QDB) and AppManager console computers.

  • AM70-UNIX-7.8.226.0.ini, a configuration file used with the AppManager setup program.

  • AM70-UNIX-7.8.226.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.

  • AM70-UNIX-7.8.226.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.

When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.

4.0 Installing This Module

The following steps provide an overview of how to install this module:

  1. On computers you want to monitor, either install UNIX 8.1.0.1 with patch 8.1.0.12, UNIX agent 8.0 with patch 8.0.0.12, and UNIX agent 7.5 with patch 7.5.0.14. The files you need to install the patches are included in this download package.

  2. Install the Knowledge Scripts to your AppManager repository (QDB) using AM70-UNIX-7.x.x.0.msi, which is included in this download package.

  3. Install the Help and console extensions to all AppManager consoles using AM70-UNIX-7.x.x.0.msi. You do not need to use this installer on the UNIX Agent Manager console.

  4. Add the computers you want to monitor to the list of computers in all consoles you use to monitor those computers.

  5. Discover any new computers you want to monitor.

  6. If you are upgrading from a previous version of the module, either install UNIX agent 8.1.0.1 with patch 8.1.0.12, UNIX agent 8.0 with patch 8.0.0.12 and UNIX agent 7.5 with patch 7.5.0.14.

For more information about installing these components, see the AppManager for UNIX and Linux Servers Management Guide on the AppManager Modules page.

5.0 Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.

  • UNIX Agent 7.5 reboot issues. Two instances of UNIX agent process will be running on RHEL 7 after machine is rebooted. To workaround this issue, kill both the UNIX agent processes and restart the nqm daemon. (ENG338570)

  • UNIX_LogicalDisk Knowledge Script not supported on Solaris 11. UNIX_LogicalDisk Knowledge Script jobs do not collect data on computers running the Solaris 11 operating system. (ENG317706)

6.0 Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information website.

For general corporate and product information, see the NetIQ Corporate website.

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