2.9 Setting QoS Call Basis Thresholds

Configure QoS call basis threshold levels in CS1000 Element Manager. Call quality metrics that exceed or fall below the thresholds are identified by the Alarms script.

2.9.1 Configuring QoS Thresholds for Versions 5.x and Later

Use Element Manager to configure QoS thresholds.

To configure QoS thresholds:

  1. Navigate to System, click IP Network, and then click QoS Thresholds.

  2. Set the Warning and Unacceptable thresholds appropriate for your environment.

  3. Click Submit.

  4. Use Element Manager or Overlay 43 to perform a Call Server data dump.

2.9.2 Configuring QoS Thresholds for Version 4.50

Use Element Manager to configure QoS thresholds.

To configure QoS thresholds:

  1. Navigate to IP Telephony and click QoS Thresholds.

  2. Set the Warning and Unacceptable thresholds appropriate for your environment.

  3. Click Submit.

  4. Use Element Manager or Overlay 43 to perform a Call Server data dump.

2.9.3 Configuring QoS Thresholds for Version 4.0

Use Element Manager to configure QoS thresholds.

To configure QoS thresholds:

  1. Navigate to Configuration, click IP Telephony, and then click Quality Of Service Thresholds.

  2. Set the Warning and Unacceptable thresholds appropriate for your environment.

  3. Click Submit.

  4. Use Element Manager or Overlay 43 to perform a Call Server data dump.