AppManager for Avaya (Heritage-Nortel) CS1000 has the following system requirements:
Requirement |
Details |
---|---|
NetIQ AppManager installed on the AppManager repository (QDB) computers, on all proxy agent computers, and on all console computers |
8.0.3, 8.2, 9.1, or later. One of the following AppManager agents are required:
The proxy agent computer’s network interface must be on the CS1000 ELAN, not the TLAN. IMPORTANT:If you use NetIQ Vivinet Diagnostics to diagnose VoIP quality problems in your CS1000 environment, the proxy agent computer must have both ELAN and TLAN connectivity. For more information, see the AppManager Management Guide. |
Microsoft Windows operating system on all proxy agent computers |
One of the following:
|
AppManager for Microsoft Windows module installed on repository, agent, and console computers |
7.6.170.0 or later. For more information, see the AppManager Module Upgrades & Trials page. |
Avaya Communication Server 1000 (CS1000) version 7.65, 7.6, 7.5, 7.0, 6.0, 5.5, 5.0, 4.50, 4.0, or 3.0 installed on the computers you want to monitor |
For version 6.0 systems:
For version 5.5 systems:
For version 5.0 systems:
For version 4.50 systems:
NOTE:You can obtain all patches and software loads from your Avaya support and maintenance provider. |
Microsoft Windows SNMP service installed and configured |
Configure AppManager Security Manager as follows:
For more information, see Section 2.6, Configuring SNMP Community Strings. |
SL1 Level 1 login ID and password configuration |
For CS1000 version 3.0 only, configure AppManager Security Manager with the SL1 Level 1 login ID and password. For more information, see Section 2.8, Configuring the SL1 Level 1 Login for Version 3.0. |
PDT password configuration |
For CS1000 version 3.0 only, configure AppManager Security Manager with the PDT password. For more information, see Section 2.7, Configuring the PDT Password for Version 3.0. |
ELAN IP addresses for all CS1000 devices that you want to monitor |
Provide these addresses when setting up the Discovery_NortelCS Knowledge Script job. To identify the ELAN IP address of the Call Server, issue the following command from Overlay 117: prt elnk. Contact your CS1000 system administrator for the IP addresses of the other devices that you want to monitor. Each additional IP address needs to belong to the same subnet as the IP address of the Call Server. NOTE:Do not use a TLAN IP address in place of an ELAN IP address. |
File Transfer Protocol |
Ensure FTP (File Transfer Protocol) works in your environment. Ensure that no firewall prevents FTP from functioning on the ELAN. AppManager for Avaya CS1000 uses FTP to transfer OM reports. If you have special FTP requirements, see Section 4.4.5, Configuring FTP Server Parameters. |
AppManager for Network Devices module |
Although the AppManager for Network Devices module is not required, you can greatly enhance your monitoring efforts by using the NetworkDevice scripts to monitor your CS1000 devices. To download the latest AppManager for Network Devices module, see the AppManager Module Upgrades & Trials page. |