1.2 Understanding the Proxy Architecture

With AppManager proxy architecture support for CS1000, the AppManager agent does not need to be installed on every device that you want to monitor.

The following diagram illustrates the relationship between Avaya CS1000, previously called Nortel CS1000, devices the AppManager repository (QDB) server, and the proxy agent computer.

AppManager uses SNMP over the network and the ELAN to tell the Call Server to use FTP to send Operational Measurement (OM) reports. AppManager also uses SNMP to receive traps from CS1000.

NOTE:If you use Vivinet Diagnostics to diagnose VoIP quality problems in your CS1000 environment, the proxy agent computer must also have TLAN connectivity. For more information, see Section 2.16.5, GetOMReport Script Hangs in Running State.