2.2 Installing the Module

The module installer automatically identifies and updates all relevant AppManager components on a computer. Therefore, run the module installer only once on any computer. The pre-installation check also runs automatically when you launch the module installer.

The module installer now installs Knowledge Scripts for each module directly into the AppManager repository (QDB) instead of to the \AppManager\qdb\kp folder as in previous releases.

You can install the module in one of the following ways:

To install the module manually:

  1. Run the module installer on the HP SIM computers you want to monitor (agents) to install agent components.

  2. Run the module installer on all console computers to install the Help and console extensions.

  3. To install the Knowledge Scripts and, where relevant, the Analysis Center reports:

    1. When installing to the primary QDB, select Install Knowledge Scripts.

    2. If Analysis Center reports are available for this module, select Install report package.

    3. Specify the SQL Server name of the server hosting the QDB as well as the case-sensitive QDB name.

    4. If Analysis Center reports are available for this module, specify the SQL Server name of the server hosting the Analysis Center Configuration Database.

      NOTE:

      • You can install the Knowledge Scripts and Analysis Center reports to local or remote databases.

      • You need to install these module components only once per database.

  4. If you use Control Center 7.x, run the module installer for each QDB attached to Control Center.

  5. If you use Control Center 8.x or later, run the module installer only for the primary QDB, and Control Center will automatically replicate this module to secondary QDBs.

  6. If you have repositories running in active/active or active/passive clusters, run the module installer on the active node. Then, copy the following Registry key to the non-active node.

    HKEY_LOCAL_MACHINE\SOFTWARE\NetIQ\AppManager\4.0
  7. If you have not discovered HP SIM resources, run the Discovery_CIM Knowledge Script on all agent computers where you installed the module. For more information, see Section 2.6, Discovering HP SIM Resources.

  8. Upgrade running jobs for any Knowledge Script changes. For more information, see Section 2.7, Upgrading Knowledge Script Jobs.

After the installation has completed, the CIM_Install.log file, located in the \NetIQ\Temp\NetIQ_Debug\<ServerName> folder, lists any problems that occurred.