2.1 System Requirements

For the latest information about supported software versions and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

Software/Hardware	Version
NetIQ AppManager installed on the AppManager repository (QDB) computers, on the Exchange computers you want to monitor (agents), and on all console computers	8.0.3, 8.2, 9.1, 9.2, 9.5, or later One of the following AppManager agents are required: AppManager agent 7.0.4 with hotfix 72616 or later AppManager agent 8.0.3, 8.2, 9.1, 9.2, 9.5, or later NOTE: Support for Windows Server 2008 on AppManager 7.x requires AppManager Windows Agent hotfix 71704 or later. Enhanced data collection on AppManager 7.x requires AppManager QDB hotfix 72040 or later. Enhanced Control Center performance and auto-deployment on AppManager 7.x requires AppManager Control Center hotfix 71647 or later. For more information about these hotfixes, see the AppManager Suite Hotfixes page.
Microsoft Windows operating system on the agent computers	One of the following: Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 (64-bit) Windows Server 2003 R2 (64-bit)
Microsoft Exchange Server on the agent computers	One of the following: Exchange Server 2019 Exchange Server 2016 Exchange Server 2013 Exchange Server 2010 Exchange Server 2007
AppManager for Microsoft Windows module installed on the AppManager repository (QDB) computer, on the Exchange Server computers you want to monitor (agents), and on all console computers	Support for Windows Server 2008 R2 on AppManager 7.x requires the AppManager for Windows module, version 7.6.170.0 or later. For more information, see the AppManager Module Upgrades & Trials page.
Microsoft Exchange Server Role installed on the agent computers	At least one of the following Exchange Server roles installed: Client Access Role Edge Transport Role Hub Transport Role Mailbox Role Unified Messaging Role
Microsoft .NET Framework installed on the agent computers	3.0 and 3.5
Windows PowerShell Engine	2.0 for Exchange Server 2007 and 2010 3.0 or later for Exchange Server 2013 and 2016 NOTE:For Windows 2012 make sure that PowerShell 2.0 engine feature is installed. If this component is not installed the discovery process fails.
Microsoft SQL Server Native Client 11.0 (for TLS 1.2 support)	11.3.6538.0 or later NOTE:The SQL Server Native client can be installed from this Microsoft download link.

AppManager for Exchange Online has the following system requirements:

Item	Requirement
NetIQ AppManager installed on the AppManager repository (QDB) computers, on the Exchange computers you want to monitor (AppManager agents), and on all console computers	8.0.3, 8.2, 9.1, 9.2, 9.5, or later One of the following AppManager agents are required: AppManager agent 7.0.4 with hotfix 72616 or later AppManager agent 8.0.3, 8.2, 9.1, 9.2, 9.5, or later
Microsoft Windows operating system installed on agent computers	One of the following: Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012
AppManager for Microsoft Windows installed on the agent computers	8.0.104.0 or later
Windows Azure Active Directory Module for Windows Powershell (64-bit) installed on the agent computers	1.0.9031.1 or later
Microsoft .NET Framework installed on the agent computers	3.5 and 4.0 or later
Windows PowerShell Engine	3.0 or later
Microsoft SQL Server Native Client 11.0 (for TLS 1.2 support)	11.3.6538.0 or later NOTE:The SQL Server Native client can be installed from this Microsoft download link.

NOTE:If you want TLS 1.2 support and are running AppManager 9.1 or 9.2, then you are required to perform some additional steps. To know about the steps, see the article.