2.1 System Requirements

For the latest information about supported software versions and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager for Citrix XenDesktop and XenApp has the following system requirements:

Software/Hardware

Version

NetIQ AppManager installed on the AppManager repository (QDB) computers, on the XenDesktop or XenApp servers you want to monitor (agents), and on all console computers

8.0.3, 8.2, 9.1, 9.2, 9.5, or later

One of the following AppManager agents are required:

  • AppManager agent 7.0.4 with hotfix 72616 or later

  • AppManager agent 8.0.3, 8.2, 9.1, 9.2, 9.5, or later

Microsoft Windows operating system on the agent computers

One of the following:

  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

Citrix XenDesktop or XenApp on the agent computers

One of the following:

  • XenDesktop 7.12, 7.11, 7.6, 7.5, or 7.1

  • XenApp 7.12, 7.11, 7.6, or 7.5

Microsoft Windows PowerShell on all Citrix XenDesktop or XenApp servers

2.0 or later

Citrix XenDesktop or XenApp Server SDK on all Citrix XenDesktop or XenApp servers

6.0 or later

Microsoft .NET Framework on the agent computer where XenDesktop or XenApp is installed

Version 2.0 (based on a requirement of the NetIQ PowerShellHost)

NOTE:

  • You can also install .NET Framework 3.0 or 3.5, which automatically installs .NET Framework version 2.0.

  • If you install .NET Framework 4.0 or later, then you must also install AppManager for Microsoft Windows 8.1.82.0.

AppManager for Microsoft Windows module installed on repository, agent, and console computers

7.6.170.0 or later

Microsoft SQL Server Native Client 11.0

(for TLS 1.2 support)

11.3.6538.0 or later

NOTE:The SQL Server Native client can be installed from this Microsoft download link.

NOTE:If you want TLS 1.2 support and are running AppManager 9.1 or 9.2, then you are required to perform some additional steps. To know about the steps, see the article.