2.1 System Requirements

For the latest information about supported software versions and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager for CiscoUCM has the following system requirements:

Software/Hardware

Version

NetIQ AppManager installed on the AppManager repository (QDB) computers, on all proxy agent computers, and on all console computers

8.0.3, 8.2, 9.1, or higher

One of the following AppManager agents are required:

  • AppManager agent 7.0.4 with hotfix 72616 or higher

  • AppManager agent 8.0.3, 8.2, or 9.1 or higher

For more information about hotfixes, see the AppManager Suite Hotfixes page.

Microsoft Windows operating system on agent computers

One of the following:

  • Windows Server 2016

  • Windows 10

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows 8.1 (32-bit and 64-bit)

  • Windows 8 (32-bit and 64-bit)

  • Windows Server 2008 R2

    Note Because of an error in Microsoft WinHTTP libraries in Windows 2008, this module does not support Windows 2008 installations prior to the R2 release.

  • Windows 7 (32-bit and 64-bit)

AppManager for Microsoft Windows module installed on repository, agent, and console computers

7.6.170.0 or later. For more information, see the AppManager Module Upgrades & Trials page.

Cisco Unified Communications Manager on the servers you want to monitor

12.5, 10.5, 10.0, 9.1, 9.0, 8.6, 8.5, 8.0, 7.1(2), 7.0, 6.1, 6.0, 5.1, or 5.0

Cisco Unified Presence Server on the servers you want to monitor

10.5, 10.0

Cisco Unified call Center Express (UCCX) on the servers you want to monitor

10.5,10.0

Cisco Unity Connection Servers

10.5, 10.0