The Cisco Unified Communications server is a unified communications platform that provides services such as session management, voice, video, messaging, mobility, and web conferencing.
This chapter introduces AppManager for Cisco Unified Communications Management (CiscoUCM). AppManager for CiscoUCM allows you to monitor resources for Cisco Unified Communications servers such as the Cisco Universal Presence Server (CUPS) and the Cisco Unified Contact Center Express (UCCX).
You can use this module in combination with either the AppManager for Cisco Unified Communications Manager (CiscoCM) module or the Appmanager for Cisco Unified Connection (CiscoUC) module. The AppManager for CiscoCM module provides monitoring for Cisco CUCM call managers. The AppManager for CiscoUC module provides monitoring for Cisco Unity Connection voicemail servers. The AppManager for CiscoUCM module also provides monitoring for additional Cisco Communications servers, such Cisco CUPS, including those which are not call managers or voicemail systems.