For the latest information about supported software versions and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.
AppManager for Call Data Analysis has the following system requirements:
Software/Hardware |
Version |
---|---|
NetIQ AppManager installed on the AppManager repository (QDB) computer, on all console computers, and on all agent computers |
8.0.3, 8.2, 9.1, 9.2, 9.5, or later One of the following AppManager agents are required:
|
Microsoft operating system installed on the AppManager repository (QDB) computer, on all console computers, and on all AppManager agents |
One of the following:
|
Microsoft SQL Server installed on the Data Warehouse and Data Mart computers |
One of the following:
Notes
|
NetIQ AppManager for Cisco Unified Communications Manager |
Required for monitoring CDRs produced by Cisco Unified Communications Manager version 5.x through 8.6 |
Microsoft .NET Framework installed on the agent computers |
4.0 or later |
SQL Client Tools SDK on the agent computers |
The version of SQL Client Tools SDK on the agent computers must be same as the corresponding SQL Servers hosting the Data Mart databases. NOTE:You can install Client Tools SDK from the Microsoft SQL Server iso file by running the Setup wizard. |
Microsoft SQL Server Native Client 11.0 (for TLS 1.2 support) |
11.3.6538.0 or later NOTE:The SQL Server Native client can be installed from this Microsoft download link. |
NOTE:If you want TLS 1.2 support and are running AppManager 9.1 or 9.2, then you are required to perform some additional steps. To know about the steps, see the article.