AppManager for IP Phone Quality
Date Published: March 2011
AppManager for IP Phone Quality enables you to obtain call quality statistics directly from Web-enabled Cisco IP phones. This module monitors a limited number of IP phones to supplement information collected by other IP Telephony AppManager modules and to aid in troubleshooting.
This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the AppManager forum on Qmunity, our community Web site that also includes product notifications, blogs, and product user groups.
This document outlines why you should install this module, lists any installation requirements, and identifies any known issues. NetIQ Corporation assumes you are familiar with previous versions of this product. For more information about installing the module, see the AppManager for IP Phone Quality Management Guide, included in the download package.
Why Install This Release?
Release 126.96.36.199 of AppManager for IP Phone Quality provides support for the G.722 codec and allows you to monitor from computers running the Windows 2008 R2 operating system.
This release of AppManager for IP Phone Quality replaces all Previous Releases.
For the most recently updated list of supported application versions, see the AppManager Supported Products Web site.
AppManager for IP Phone Quality has the following system requirements:
For more information, see the AppManager for IP Phone Quality Management Guide, included in the download package.
Contents of the Download Package
AppManager for IP Phone Quality includes a managed object,
When you download the module, these files are copied by default to the the
Installing This Module
Run the module installer to install the module components in the following locations:
Run the module installer only once on each of these computers.
You must also install the Knowledge Scripts and, where relevant, the Analysis Center reports. You can install these module components to either local or remote databases:
Important This release provides SQL stored procedures. To ensure module functionality, run the module installer for each QDB attached to Control Center.
You need to install Knowledge Scripts and Analysis Center reports only once per database. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the
For more information about installing this module, see the AppManager for IP Phone Quality Management Guide, included in the download package.
Uninstalling This Module
You can use the Add or Remove Programs or Programs and Features option from the Control Panel to uninstall this module.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issue is currently being researched. If you need further assistance with any issue, please contact Technical Support.
This release of AppManager for IP Phone Quality includes enhancements added in previous releases.
Release 188.8.131.52, April 2009
This release provided support for 64-bit Microsoft Windows Server 2003 and 32- and 64-bit Microsoft Windows Server 2008.
Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.
For detailed contact information, see the Support Contact Information Web site.
For interactive conversations with your peers and NetIQ Corporation experts, become an active member of Qmunity, our community Web site that offers product forums, product notifications, blogs, and user groups.
NetIQ AppManager is covered by United States Patent No(s): 05829001, 05986653, 05999178, 06078324, 06397359, 06408335.
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