NetIQ AppManager for Windows Management Instrumentation Readme
 

AppManager for Windows Management Instrumentation

Version 7.0.161.0

Readme

Date Published: January 2013

 
 

 

Windows Management Instrumentation (WMI) is the infrastructure for managing data and operations on Windows-based operating systems. It provides an operating system interface through which scripting languages such as VBScript or Windows PowerShell manage local and remote computers. AppManager for WMI provides Knowledge Scripts that enable you to monitor WMI processes and services, and execute WMI queries.

This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the AppManager forum on Qmunity, our community Web site that also includes product notifications, blogs, and product user groups.

This document outlines why you should install this module, lists installation requirements, and identifies known issues. For more information about installing the module, see the AppManager for Windows Management Instrumentation Management Guide, included in the download package.

What's New?

This release of AppManager for WMI provides the following enhancement:

  • Support for Windows Server 2012 and Windows 8. This release now supports computers running Microsoft Windows Server 2012 and Windows 8. For more information, see the System Requirements.

This release also resolves the following issue:

  • WMI_EventConsumer job returns inconsistent data. This release resolves an issue in which the WMI_EventConsumer Knowledge Script job might return the incorrect number of properties for events generated by Event Consumer. After you install this release, a code change enables the WMI_EventConsumer job to return the correct number of event properties. (ENG285668)

To get the updates provided in this release, you must install the module to the repository (QDB) and on the agent computer, and then propagate changes to any running jobs for the Knowledge Scripts that were updated in this release. AppManager 7.x does not automatically update renamed or copied Knowledge Scripts. For more information, see the "Upgrading Knowledge Script Jobs" section in the management guide.

This release of AppManager for WMI replaces all Previous Releases.

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System Requirements

For the most recently updated list of supported application versions, see the AppManager Supported Products Web site.

AppManager for WMI has the following system requirements:

  • AppManager version 7.0 or later installed on the AppManager repository (QDB) computer, on the WMI computers you want to monitor (AppManager agents), and on all console computers
    Note Support for Windows Server 2008 on AppManager 7.x requires AppManager Windows Agent hotfix 71704 or later. For more information, see the AppManager Suite Hotfixes page.
  • One of the following Microsoft operating systems installed on the agent computers:
    • Windows Server 2012
    • Windows 8 (32-bit or 64-bit)
    • Windows Server 2008 R2
    • Windows Server 2008 (32-bit or 64-bit)
    • Windows 7 (32-bit or 64-bit)
    • Windows Server 2003 (32-bit or 64-bit)
    • Windows XP Professional (32-bit or 64-bit)
  • WMI version 6.1, 6.0, 5.2, or 5.1 installed on the agent computers
  • AppManager for Microsoft Windows module installed on the AppManager repository (QDB) computer, on the agent computers, and on all console computers
    Note Support for Windows Server 2008 R2 on AppManager 7.x requires the AppManager for Windows module, version 7.6.170.0 or later. For more information, see the AppManager Module Upgrades & Trials page.

For more information, see the AppManager for Windows Management Instrumentation Management Guide, included in the download package.

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Contents of the Download Package

AppManager for WMI includes a managed object, QWMIA4.dll, and Knowledge Scripts to discover and monitor WMI resources. The download package includes this Readme, a management guide, Help for Knowledge Scripts, and several files that are used during installation:

  • AM70-WMI-7.0.161.0.msi, the application module setup program.
  • AM70-WMI-7.0.161.0.ini, a configuration file used with the AppManager setup program.
  • AM70-WMI-7.0.161.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.
  • AM70-WMI-7.0.161.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.
  • ckWMI.exe, the pre-installation check used with the AppManager setup program.

When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.

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Installing This Module

Run the module installer to install the module components in the following locations:

  • On the Windows Management Instrumentation computers you want to monitor (agents) to install the agent components
  • On all console computers to install the Help and console extensions

Run the module installer only once on each of these computers.

When installing to the primary QDB, select the option to install Knowledge Scripts, and then specify the SQL Server name of the server hosting the QDB, as well as the case-sensitive QDB name.

Important If you use Control Center 7.x, run the module installer for each QDB attached to Control Center. If you use Control Center 8.x, run the module installer only for the primary QDB, and Control Center will automatically replicate this module to secondary QDBs.

Install Knowledge Scripts only once per QDB. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the \AppManager\qdb\kp folder as in previous releases.

For more information about installing this module, see the AppManager for Windows Management Instrumentation Management Guide, included in the download package.

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Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.

  • Remote deployment fails on Microsoft Windows Server 2012 computers. When you remotely deploy this module to a computer running Windows Server 2012, AppManager displays the following error: Unknown operating system detected for machine IPAddress. To work around this issue, install this module manually. (ENG319069)
  • No event information for "array" events. The WMI_EventConsumer Knowledge Script cannot return event information for WMI events with a data type of “array.” (ENG287214)

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Previous Releases

This release of AppManager for WMI includes enhancements added in previous releases.

Release 7.0, March 2007

This release provided support for Windows Server 2003 R2 and Windows XP Service Pack 2.

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Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information page.

For general corporate and product information, see the NetIQ Corporate Web site.

For interactive conversations with your peers and NetIQ Corporation experts, become an active member of Qmunity, our community Web site that offers product forums, product notifications, blogs, and product user groups.

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Legal Notice

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