NetIQ AppManager for SNMP Traps Readme
 

AppManager for SNMP Traps

Version 8.0.131.0

Readme

Date Published: September 2013
 

 

What's New?

System Requirements

Contents of the Download Package

Installing This Module

Known Issues

Third-Party Software

Contact Information

Legal Notice

 

 

AppManager for SNMP Traps lets you discover and monitor SNMP traps sent by remote devices to a NetIQ Trap Receiver server. This module also enables you to improve the AppManager event messaging generated by trap source objects.

You can post feedback in the AppManager forum on Qmunity, our community Web site that also includes product notifications, blogs, and product user groups.

For more information about this release and for the latest management guides, see the AppManager Documentation page. To download this module and view the latest release notes, see the AppManager Module Upgrades & Trials page.

What's New?

This initial release of AppManager for SNMP Traps includes the following new Knowledge Scripts:

  • Discovery_SNMPTraps, which you can use to discover known devices that forward SNMP traps to a NetIQ Trap Receiver server. This script discovers devices that generate traps using SNMP version 1, 2, or 3.
  • SNMPTraps_AddMIB, which you can use to add management information base (MIB) files, enabling you to convert trap object identifiers (OIDs) into object descriptive names (ODEs) to make monitored traps more readable with the SNMPTraps_TrapMonitor Knowledge Script. You can also use this script to reload all MIB files in the MIB directory.
  • SNMPTraps_TrapMonitor, which you can use to:
    • Monitor SNMP v1, v2, and v3 traps sent by remote devices in real time.
    • Display trap source devices in an AppManager console on demand.
    • Filter the list of devices monitored, with inclusion filters based on OID, ODE, and MIB subtree, and exclusion filters based OID, ODE, varbind value, and MIB subtree.
    • Monitor NetIQ Trap Receiver availability.
    • Monitor traps from unknown devices.
    • Ability to customize the formatting for the AppManager events that correspond to SNMP traps listed in the SNMPTraps_AlarmMappings.csv file that comes with this module.

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System Requirements

For the most recently updated list of supported application versions, see the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager for SNMP Traps has the following system requirements:

  • AppManager version 7.0.4 or later installed on the AppManager repository (QDB) computer, on the proxy agent computers you want to monitor (AppManager agents), and on all console computers
    Note Support for Windows Server 2008 on AppManager 7.x requires AppManager Windows Agent hotfix 71704 or later. For more information, see the AppManager Suite Hotfixes page.
  • One of the following Microsoft operating systems installed on the proxy agent computers:
    • Windows Server 2012
    • Windows 8 (32-bit and 64-bit)
    • Windows Server 2008 R2
    • Windows Server 2008 (32-bit and 64-bit)
    • Windows 7 (32-bit and 64-bit)
  • Microsoft .NET Framework 3.5 on the proxy agent computers

For more information, see the AppManager for SNMP Traps Management Guide, included in the download package.

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Contents of the Download Package

AppManager for SNMP Traps includes a managed object, qSNMPTraps.dll, and Knowledge Scripts to discover and monitor SNMP Traps resources. The download package includes this Readme, a management guide, Help for Knowledge Scripts, and several files that are used during installation:

  • AM70-SNMPTraps-8.0.131.0.msi, the module installer.
  • AM70-SNMPTraps-8.0.131.0.ini, a configuration file used with the AppManager setup program.
  • AM70-SNMPTraps-8.0.131.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.
  • AM70-SNMPTraps-8.0.131.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.
  • DefaultRule_SNMPTraps.xml, a configuration file used for deploying the module with Control Center.
  • ckSNMPTraps.exe, the pre-installation check used with the AppManager setup program.

When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.

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Installing This Module

Run the module installer to install the module components in the following locations:

  • On all proxy agent computers that will monitor traps sent by remote devices
  • On all console computers to install the Help and console extensions

If you plan to monitor SNMP v3 traps, install the NetIQ Trap Receiver and the AppManager agent on the same computer to prevent malicious users from gaining secure access to the information in these traps. By default, the Trap Receiver and the AppManager agent are installed on the same computer.

You must also install the Knowledge Scripts. You can install these components into local or remote QDBs. Install Knowledge Scripts only once per QDB.

When installing to the primary QDB, select the option to install Knowledge Scripts, and then specify the SQL Server name of the server hosting the QDB, as well as the case-sensitive QDB name.

Important If you use Control Center 7.x, run the module installer for each QDB attached to Control Center. If you use Control Center 8.x, run the module installer only for the primary QDB, and Control Center will automatically replicate this module to secondary QDBs.

For more information about installing this module, see the AppManager for SNMP Traps Management Guide, included in the download package.

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Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issue is currently being researched. If you need further assistance with any issue, please contact Technical Support.

  • Deleting an object from the Navigation pane or TreeView does not remove the naming for that object. If you delete an object from the Navigation pane or TreeView, the module does not remove the naming for that object, and the Discovery_SNMPTraps and the SNMPTraps_TrapMonitor Knowledge Scripts cannot take action on the new name for the deleted device. To change an object name, select Yes for the Update the TreeView object name if the device name changed since the previous discovery? parameter in the Discovery_SNMPTraps script. If you need to delete an "orphaned" Navigation pane or TreeView object, delete it manually. (DOC328733 )

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Third-Party Software

NetIQ AppManager(R) for Nortel Communication Server 1000, as well as any and all adapters, modules, updates, modifications thereto (“Software”) is distributed with certain Third Party Software and Open Source Software (as may be defined in the license agreement between you and NetIQ).

The following Third Party and Open Source Software are included with the Software and are licensed for distribution according to the terms described in this document and any use thereof must be in accordance with such terms, solely in conjunction with your use internal use of the Software, and – unless explicitly contradicted below - consistent with the terms and conditions set forth in the applicable license agreement for the software. No further licenses are granted.

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