Install the connector on any Windows computer that has network access to the computer where Netcool is installed. Netcool can be installed on a Windows computer or on a UNIX computer. You must install the connector database on a Microsoft SQL Server computer.
You can install the connector, connector database, Netcool, and AppManager repository on either a standalone Windows computer or on separate computers, depending on the needs of your enterprise.
You must be logged in as a member of the local Administrators group with permission to run as a service or as a domain user with Administrator privilege.
To install the connector and connector database:
Run the setup program, AM_Netcool_Setup.exe, on the computer where you want to install the connector.
In the Welcome dialog box, click Next.
In the License Agreement dialog box, read the license agreement and click Yes to accept.
In the Select Features dialog box, select the connector components you want to install and click Next.
Select NetIQ AppManager/IBM Tivoli Netcool Connector to install the connector files.
Select Create Connector Database to create the connector database.
NOTE:Select both options to install the connector on the local computer and install the connector database on a specified Microsoft SQL Server computer (local or remote). By default, both the options are selected. If you are upgrading from a previous release or installing a hotfix, you must reinstall the connector database by selecting Create Connector Database in the Select Features dialog box.
In the Choose Destination Location dialog box, specify the location where you want to install the connector and click Next.
NOTE:Do not install the connector on a network drive.
In the AppManager Repository Information dialog, specify the AppManager repository to which you want the connector to connect and click Next.
|
Field |
Description |
|---|---|
|
AppManager Repository Host |
Specify the name of the AppManager repository computer from which you share event information. |
|
SQL Instance (if any) |
Specify the name of the Microsoft SQL Server instance. To specify the default instance, leave the field blank. |
|
Database Name |
Specify the name of the AppManager repository. |
|
User |
Specify the Microsoft SQL Server user account to access the AppManager repository. The user account must have read, write, and system administration rights on the AppManager repository. |
|
Password |
Specify the password that accompanies the user name. |
In the AppManager Web Console Information dialog, provide the computer name where the AppManager Web Management Server is installed and click Next.
NOTE:If you want to respond to AppManager events in the AppManager Operator Web Console, you must configure the connector to specify the name of the corresponding AppManager Web Management Server. For more information, see Configuring AppManager Web Console Server.
In the AM/Netcool Connector Database Information dialog, specify the computer name of the connector and click Next.
|
Field |
Description |
|---|---|
|
Connector Database Host |
Specify the name of the connector database. |
|
SQL Instance (if any) |
Specify the name of the Microsoft SQL Server instance. To specify the default instance, leave the field blank. |
|
Database Name |
Specify the name for the new connector database. The default is AMNC. To prevent the loss of information on events with the same event ID that came from different AppManager repositories, do not configure multiple Netcool connectors to use the same connector database. |
|
User |
Provide the Microsoft SQL Server user account to access the AppManager repository. |
|
Password |
Specify the password that accompanies the user name. |
In the AppManager/Netcool COM Security Configuration Information dialog, specify the user account for the connector’s COM server and click Next.
|
Field |
Description |
|---|---|
|
User |
Provide the name of the Windows login account you want to designate as the account for the COM server. NOTE:The account must be a local account or a domain account with local administrator privileges and have permission to run as a service. |
|
Password |
Specify the password that accompanies the user name. |
|
Confirm Password |
Re-enter the password for the user name. |
In the Service Configuration Information dialog, specify the service account under which you want the connector service to run and click Next.
|
Field |
Description |
|---|---|
|
User |
Provide the name of the Windows login account you want to designate as the account for the NetIQ AppManager/ IBM Tivoli Netcool connector service. NOTE:The account must be a local account or a domain account with local Admin privileges and have permission to run as a service. |
|
Password |
Specify the password that accompanies the user name. |
|
Confirm Password |
Re-enter the password for the user name. |
Review the settings in the Start Copying Files dialog box and click Next to start copying the program files.
Click Finish to complete the installation. When the setup program completes, the Configuration Utility is displayed. For more information, see Section 3.0, Configuring the Connector.
The AM2NetcoolInstall.log file lists all changes and problems encountered during the installation process. By default, this file is located in the user’s temp folder.