2.1 System Requirements

For the latest information about supported software versions and the availability of connector updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

IMPORTANT: Ensure that the SNMP Trap Windows Service on the Connector computer is running because the NetIQ AppManager/ IBM Tivoli Trap Receiver depends on the SNMP Trap Windows service to receive traps from the Netcool SNMP Gateway.

AppManager Connector for Netcool has the following system requirements:

Software/Hardware

Version

NetIQ AppManager

8.0.3, 8.2, 9.1, 9.2, 9.5, or later

Microsoft Windows operating system on the Connector computer

One of the following:

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

  • Windows Server 2008 (32-bit and 64-bit)

  • Windows Server 2003 R2 (32-bit or 64-bit)

  • Windows Server 2016 (64-bit)

Microsoft SQL Server on the Connector database computer

One of the following:

  • SQL Server 2014

  • SQL Server 2012 R2

  • SQL Server 2012

  • SQL Server 2008 R2 (32-bit and 64-bit)

  • SQL Server 2008 (32-bit and 64-bit)

  • SQL Server 2005

  • SQL Server 2016 (64-bit)

IBM Tivoli Netcool/OMNIbus

8.1, 7.4.0, 7.3.1, 7.3.0, 7.2.1, 7.2.0, or 7.1

IBM Tivoli Netcool MTTRAPD Probe

7.0.1857, 11.0.0, 12.0.0, or later

IBM Tivoli Netcool SNMP Gateway Server

1.6.0.0, 1.5.1.0, or 0.0.1395

MDAC on the Connector computer

2.6 or later

Although the connector is supported only on Windows servers, it can communicate with Netcool installed on one of the following UNIX platforms:

  • Sun SPARCstation or UltraSPARC with Solaris 11 (64-bit)

  • Sun SPARCstation or UltraSPARC with Solaris 10 (32-bit and 64-bit)

  • Sun SPARCstation or UltraSPARC with Solaris 9 (32-bit and 64-bit)

  • Sun SPARCstation or UltraSPARC with Solaris 8 (32-bit and 64-bit)

  • HP-9000 Series with HP-UX 11.i (v2 and v3)

  • Red Hat Enterprise Linux 6 and 7 (64-bit)

  • Red Hat Enterprise Linux 5.2 and 5.0 (32-bit and 64-bit)