1.1 Understanding the Connector

The connector formats an AppManager event into a Netcool alert.

An event is a notification that a condition or activity you are monitoring with NetIQ AppManager has occurred on a managed client.

The connector runs as a Windows service. It automatically formats, filters, forwards the NetIQ AppManager events to the Netcool Multi-Threaded TRAPD (MTTRAPD) probe, and receives SNMP traps from Netcool. The alerts are displayed in the Netcool Event List.

SNMP Gateway is required to perform bi-directional activities. The SNMP Gateway sends Netcool alerts to the connector in the form of traps. The SNMP Trap Services forwards the traps to the connector.

The connector database, AMNC, stores information about events based on severity, status, and category.

The following figure illustrates the connector architecture:

AppManager stores events in the AppManager repository. The connector stores forwarded AppManager events in the connector database.

The components in the architecture diagram are defined in the following list:

  • AppManager Repository: Stores AppManager events. You can install the AppManager repository on the same computer where the connector is installed or on a separate computer.

  • Connector Database: Stores information about events based on severity, status, and category. You can install the connector database on the same computer where the connector is installed or on a separate computer.

  • Connector: Formats, filters, forwards the NetIQ AppManager events to the Netcool Multi-Threaded TRAPD (MTTRAPD) probe, and receives SNMP traps from Netcool. You can install the connector on a standalone Windows computer that is networked to access Netcool or on the same computer where Netcool is installed.

  • MTTRAPD Probe: Receives SNMP traps from the connector. For more information, see MTTRAPD Rules.

  • SNMP Gateway: Performs bi-directional activities and facilitates communication between Netcool and AppManager. Sends Netcool alerts to the connector in the form of traps. For more information, see SNMP Gateway.

  • SNMP Trap Services: Receives traps and forwards them to the connector. This service is included with the Windows operating system.