1.8 Understanding the Recommended Order for Upgrading Components

NetIQ Corporation recommends upgrading AppManager components in the following order:

  1. Primary QDB

  2. Management server

  3. Windows agent

  4. Modules

  5. CCDB

    Before you upgrade the CCDB, ensure that it does not contain any QDBs that are earlier than version 8.2. If it does, either remove the QDBs or upgrade them to version 8.2.

  6. Control Center and Deployment services

  7. Control Center console

  8. Non-primary QDBs

  9. Operator Console

  10. Jobs

For the computer on which you run the setup program, the program automatically detects the components available for upgrade and upgrades those components in the recommended order. If you are upgrading components on multiple computers, schedule the upgrades according to the recommended order. For example, if you are upgrading the management server and agent on different computers, run the setup program on the management server before you run it on the agent computer.

If you do not upgrade Control Center components in the recommended order, the Deployment Service will not start after the upgrade.