1.4 Understanding Supported Upgrade Scenarios

You do not have to upgrade all of your AppManager components to version 9.x at the same time; however, components you do not upgrade might not support new features. This section provides information about the configurations AppManager 9.x supports.

1.4.1 Upgrading Management Servers and Agents in a Single QDB Environment

If you have only one QDB in your environment, you must upgrade the QDB and the primary and secondary management servers that connect to the QDB. When you upgrade a management server, you also upgrade the agent on the management server computer. Otherwise, you can upgrade agents on an as-needed basis.

While a version 9.x management server can communicate with version 7.x and 8.x agents, version 9.x agents cannot communicate with earlier versions of the management server.

For more information about upgrading QDBs and management servers, see Section 2.0, Upgrading Management Site Components.

For more information about upgrading agents, see Section 3.0, Upgrading and Migrating Agent Components.

1.4.2 Upgrading Components in a Multiple-QDB, Control Center Environment

With Control Center version 9.x, the primary QDB must be the same version as the CCDB. You can either create a new version 9.x primary QDB or upgrade your existing version 8.2 primary QDB to version 9.x. You cannot upgrade QDBs earlier than version 8.2 to version 9.x. If you create a new primary QDB, in order for the product to function correctly, you must add at least one agent computer to the QDB and discover the computer. With a version 9.x primary QDB, you can maintain existing non-primary QDBs, management servers, and agents as long as they meet the requirements described in the following table.

Existing Component

AppManager Version

Microsoft SQL Server Version

Non-primary QDB

8.2

One of the following:

  • 2012 Standard or Enterprise edition (32-bit or 64-bit)

  • 2008 R2 Standard or Enterprise edition (32-bit or 64-bit)

  • 2008 Standard or Enterprise edition Service Pack 1 or later (32-bit or 64-bit)

Management server

8.2

Not applicable

Agent

One of the following:

  • 7.0.1

  • 7.0.2

  • 7.0.25

  • 8.0.1

  • 8.0.2

  • 8.0.3

  • 8.2

Not applicable

Once you have a version 9.x primary QDB, you can upgrade non-primary QDBs on an as-needed basis. When you upgrade a non-primary QDB, you must also upgrade the primary and secondary management servers that connect to that QDB. When you upgrade a management server, you also upgrade the agent on the management server computer. Otherwise, you can upgrade agents on an as-needed basis.

For more information about creating a new version 9.x QDB, see Installing a Management Site in the Installation Guide for AppManager. For more information about upgrading existing QDBs and management servers to version 9.x, see Section 2.0, Upgrading Management Site Components. For more information about upgrading agents, see Section 3.0, Upgrading and Migrating Agent Components.

For more information about upgrading Control Center to version 9.x, see Section 4.0, Upgrading Control Center Components.