You can install AppManager components interactively or silently from a command prompt. For more information about silently installing components, see Section B.0, Performing a Silent Installation. Regardless of whether you choose to install components interactively or silently, ensure the installation path contains only ASCII characters.
To interactively install components, NetIQ Corporation recommends using the AppManager setup program. When you run Setup.exe, the setup program runs a pre-installation check script to verify system requirements and then runs individual Windows Installer packages for the components you selected to install. During the setup process, the setup program automatically installs the runtime libraries required for the selected components. For more information about the pre-installation check, see Section 5.5, Understanding the AppManager Pre‑Installation Check.
You can run Windows Installer packages for individual components instead of using the AppManager setup program. If you use this method to install components, you must complete the following tasks before you run the Windows Installer packages:
Manually install the required runtime libraries for the components you are installing.
For more information about installing the runtime libraries, see Section 5.3.1, Installing Runtime Libraries.
If the computer from which you will run the Windows Installer package has the User Access Control (UAC) feature enabled, ensure the user who will perform the installation is authorized to run the package.
For more information about ensuring the user is authorized, see Section 5.3.2, Running Windows Installer Packages When UAC is Enabled.
If you choose to install components by running individual Windows Installer packages instead of the AppManager setup program, you must first manually install the required runtime libraries. Runtime support installation packages are located in the Setup\Setup Files folder of the AppManager installation package. The Windows Installer packages for the QDB and the Control Center and Deployment services also require Microsoft .NET Framework 3.5 Service Pack 1.
The following table lists the required runtime support packages for each AppManager component.
|
Component |
Required runtime support packages |
|---|---|
|
QDB |
No runtime support required |
|
Management server on all platforms |
NetIQ AppManager VC2008 SP1 Runtime Support x86.msi |
|
Agent on 32-bit platforms |
|
|
Agent on 64-bit platforms |
|
|
CCDB |
No runtime support required |
|
Control Center and Deployment services on all platforms |
NetIQ AppManager VC2008 SP1 Runtime Support x86.msi |
|
Control Center console on all platforms |
NetIQ AppManager VC2008 SP1 Runtime Support x86.msi |
|
Operator Console on all platforms |
NetIQ AppManager VC2008 SP1 Runtime Support x86.msi |
If you want to uninstall the runtime support packages later, you must use the Add or Remove Programs application in Control Panel. Uninstalling AppManager does not automatically uninstall the runtime support packages.
To run a Windows Installer package on an operating system with the UAC feature enabled, you must either start the installation from a command prompt with the run as administrator option or turn off UAC.
To start the installation from a command prompt:
Right-click Command Prompt and select Run as administrator.
Change directory to the folder that contains the Windows Installer package.
Type the name of the Windows Installer package (for example, NetIQ AppManager Management Server.msi) and press Enter.
To turn off UAC:
Ensure you are logged on as a member of the local Administrators group.
Start the User Accounts application in Control Panel.
Click Turn User Account Control on or off.
Deselect Use User Account Control (UAC) to help protect your computer.
Click OK.
To apply the changes, restart your computer.