3.5 Extending AppManager

After you deploy AppManager to all or most of the computers in your environment, you will probably continue improving and streamlining your management process. To ensure reliability and optimal performance, it is important to manage key aspects of the AppManager environment itself. As you extend your deployment, focus on the following goals:

  • Deploying reports automatically and designing requirements for customized reporting (for example, reports focused on Service-Level Agreements)

    For more information about configuring reports, see the Control Center User Guide for AppManager, available on the AppManager Documentation page.

  • Running Knowledge Scripts that are uniquely useful for your environment or troubleshooting specific problems

    For more information about the Knowledge Scripts available with AppManager, see the AppManager Knowledge Script Reference Guide, available on the AppManager Documentation page.

  • Extending your base monitoring program

  • Developing custom Knowledge Scripts

    For more information about creating new Knowledge Scripts, see the Control Center User Guide for AppManager, available on the AppManager Documentation page.

  • Designing more complex notification or resolution rules

  • Integrating AppManager with other products

  • Documenting your management and resolution policies and extensions to AppManager

  • Maintaining the QDB and CCDB

    For more information about performing repository maintenance, see the Administrator Guide for AppManager, available on the AppManager Documentation page.