If you did not specify a fully-qualified domain name when you provided account information for the Advanced Analytics Configuration Service during installation, the Configuration Service might reject connections from the Advanced Analytics Service even though both services are running. As a result, the Advanced Analytics Console does not reflect current information.
To work around the issue, complete the following steps:
WARNING:Be careful when editing your Windows registry. If there is an error in your registry, your computer might become nonfunctional. If an error occurs, you can restore the registry to its state when you last successfully started your computer. For more information, see the Help for the Windows Registry Editor.
On the Configuration Service computer, start the Windows Registry Editor.
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\NetIQ\IQConnectServices\Advanced Analytics\Configuration Service.
Edit the value of defaultAuthDomain to be the fully-qualified domain name of the account under which the Configuration Service runs.