Before installing Operations Center server and console, do the following:
Obtain a license file from NetIQ for the Operations Center software.
You should have received a license file from Operations Center that permits you to run Operations Center software. Contact Support if you do not have a license file.
For upgrades, a new license file for Operations Center software must be manually saved to the /OperationsCenter_install_path/config directory.
Verify that all hardware and software meets the recommended requirements. For more information, see Supported Versions and Hardware Requirements
in the Operations Center Getting Started Guide.
Confirm that file level security limits access to Operations Center software to authorized users only.
Verify that the host machine’s operating system has the latest patch and apply the patch, if necessary.
Patch information for the supported operating systems can be found at the following URLs:
If you have an existing installation of Operations Center server, back up all .ini properties files in the config and template directories.
Make sure you have the following information available:
Operations Center server’s IP address in dotted decimal format
Operations Center server’s TCP/IP hostname
Web server port number
Web server port number for secure socket layer (SSL)
Operations Center license key file location
Account information to log in to the host machine as root (UNIX) or administrator (Windows)
NOTE:Access our award-winning Support Web site for a number of self-help resources and to register and check on service requests. For critical issues, we recommend that you call Support directly. Visit https://www.netiq.com/ContactsOffices/contacts_offices.jspto find the phone numbers for your region.