5.2 Pre Installation Tasks

Before upgrading or installating a patch, do the following:

  • Make a backup of the Operations Center directories, configuration storage database and Service Warehouse database.

  • Make a copy of any custom template files, using a unique name extension to identify the files as custom, found in the following directories:

    • /OperationsCenter_install_path/config/template

    • /OperationsCenter_install_path/bin/template

    • /OperationsCenter_install_path/html/client/template

    WARNING:Patch bundles overwrite several template and properties files that are known to be routinely modified by our customers. It is the customer’s responsibility to document and manage custom template and properties files.

  • Verify the installation directory in the file system has a minimum free disk space of twice the size of the patch bundle file. For example, if the .jar file is 50 MB, then the free disk space should be at least 100 MB.