Operations Center is installed by using an Installation Wizard. As an alternative, you can run a console installation or unattended (or silent) installation. See Section A.0, Running a Console or Unattended Installation.
NOTE:If you are installing the Operations Center Server on Microsoft Windows 2012 R2, you must use JRE 1.8.0_51 or earlier to run the installation program. After installation, you must use JRE 1.8.0_65.
To install the Operations Center Server software:
(Recommended) Stop all programs before continuing especially those any programs that might interfere with the Operations Center installation.
If installing on Windows 2012 or later and using a DVD/CD, mounted ISO, or mounted network installation, do the following:
Locate the installation program:
mount_location\NOC\Disk1\InstData\Windows\VM\install.exe
Right-click the file and select Properties.
Open the Compatibility tab, mark the Run this program in compatibility mode for option, and select Windows 7.
From a command prompt, change directory to the location where the installation program is located and enter the following command:
install.bat LAX_VM Java_installation_location\bin\java.exe
NOTE:The Java version must be 1.8.0_51 or earlier.
If User Access Control (UAC) is enabled, you must run the installation as the Administrator.
If installing on a Windows version earlier than 2012, insert the installation CD.
The installation wizard opens automatically after you insert the CD. If not, type install.bat at a command prompt.
NOTE:If User Access Control (UAC) is enabled, you must run the installation as the Administrator.
If you are installing on Unix:
Create a home directory for the installation and mount the Operations Center Installation CD. For more information see Section 2.1, Preparing to Install to a UNIX Machine.
Type install.sh at a command prompt.
Review the contents of License Agreement and select the I accept the terms of the License Agreement radio button if you agree with the terms.
On the Choose Java Virtual Machine page, do the following to select the Java VM:
Select the Install a Java VM specifically for this application radio button to install the Java VM.
Select the Choose a Java VM already installed on this application radio button and select the desired Java VM from the list.
Select Search for Others to list additional installed VMs.
Select Choose Another to navigate to the location of the Java VM you want to use.
If installing Operations Center on top of an existing installation (such as upgrading), see Section 4.0, Upgrading from Previous Versions before making a selection.
On the Choose Install Set page, select one of the following options:
Typical Installs the most common application features including the Operations Center server (which includes Data Integrator, Service Level Manager, Service Configuration Manager, SQL Views, and adapter integrations) as well as Event Manager and Event Manager agent. To use this option:
Select the Typical icon.
Click Next.
Custom Displays a modified Choose Install Set page, to select the components to install. Select this option if you wish to install the Experience Manager or Remote Containers. To use this option:
Select the Custom icon.
Click Next to display the modified page:
Select the check boxes for the features that you want to install.
Click Next.
On the Choose Install Folder page, click Next to accept the default installation directory. If necessary, click Choose to browse for a different location.
IMPORTANT:Do not install Operations Center software into a directory created with spaces as there are known technical issues. If this is unavoidable and you are installing on a Windows 64-bit platform, after completing the Operations Center software installation, copy the bin\win64\launcher.exe file into the \OperationsCenter_install_path\bin directory and rename it to replace the existing mosformula.exe file.
On the continuation of the Operations Center Configuration page, do the following:
Click Choose to select a different license file.
Specify a unsecured TCP/IP port number of the Web server in the Web Server Port (HTTP) field. If the default port is already in use, change the port number. For more information, see the Operations Center Server Configuration Guide.
Specify a secure TCP/IP port for the Operations Center Web server in the Web Server Port (HTTPS) field. See the Operations Center Server Configuration Guide for more information.
Deselect the Automatically start Windows services option to not start the server automatically when mosdaemon starts.
Select whether the Operations Center Service will run under the local system account or a Windows user account. If you select User Account, also provide the account credentials.
Select the Run Configuration Manager after install option to open the Configuration Manager immediately after installation.
If you selected Custom for the installation in Step 7, depending on the features you are installing, you might be prompted to specify installation directory for the following:
Experience Manager
To install in a directory other than the default directory, click Choose and click Next; otherwise, just click Next to install in the default directory.
If you selected Custom for the installation in Step 7 and selected to install Experience Manager, on the Experience Manager Configuration page, specify the following as necessary:
Monitor Name: The fully qualified name of the server on which Experience Manager Monitor is installed.
IMPORTANT:When Experience Manager Monitors are added to the Experience Manager adapter later (from the Add Monitor dialog in the Operations Center console), it is important to use the same Experience Manager Monitor name as specified in this installation dialog.
Monitor Port: The port that the monitor listens to for information from Operations Center. The default is 6789.
WARNING:If another program uses the specified port, the Experience Manager Monitor does not successfully start or run.
Monitor Web Port: The port used by the Experience Manager Monitor’s Web server to gather end user support data. The default is 8080.
WARNING:If another program uses the specified port, the Experience Manager Monitor cannot successfully start or run. Be sure to take into consideration ports used by other Web servers on the monitor host.
Monitor Daemon Thread Port: The port on which the BEM daemon listens for the BEM Monitor start, stop, and recycle commands issued from the Operations Center BEM adapter. The default is 7777.
Monitor Password: (Optional) Password to access the BEM monitor. If defining a password, note that when managing the BEM Monitor from Operations Center, the password is required.
Monitor Native Windows Event Port: Specify a port for the Native Windows Event Recorder/Playback Engine to use to send events to the BEM Monitor. The default port is 6777.
Select Install BEM as a Windows Service to register the BEM Monitor with Windows and start it automatically every time Windows is started. For non-Windows installations, do not select this option. It is necessary to have administrative privileges on the machine in order to install the monitor as a Windows Service.
For more information on installing BEM, see the Operations Center Experience Manager Guide.
On the Pre-Installation Summary page, verify the installation options listed and click Install to install Operations Center.
When the installation nears completion, the Configuration Manager launches if the option to do so was selected on the Operations Center server Configuration page (Step 9). Customize configuration settings as required for components of Operations Center including the server, Web server, Image server, and databases. Click Close to exit the Configuration Manager when finished.
See the Operations Center Server Configuration Guide for information on the Configuration Manager.
When the installation is complete, continue with Post Installation Tasks.