5.7 Reviewing AppManager Log Files

Each AppManager component has at least a custom log and an MSI/InstallShield log associated with it. The custom log is usually named nq*.log. The MSI/InstallShield log is usually named the same as the installation package, with .log appended. The following table lists the log files for each component.

Component

Log Files

Default Location

AppManager suite

nqAMInst_Setup.log

\NetIQ\Temp\NetIQ_Debug\Computer_Name

QDB

kscheckin.log

Users\User_Name\AppData\NetIQ\NetIQ_Debug\Computer_Name

nqAMInst_QDB.log

\Windows\Temp

  • NetIQDatabaseManager.log

  • NetIQDatabaseUtility.log

\User_Profile_Temp_Folder\NetIQ

Management server

  • nqAMInstMS.log

  • ms.log

  • msrplib.log

\NetIQ\Temp\NetIQ_Debug\Computer_Name

Agent

  • nqAMInstMC.log

  • ccmtrace.log

  • mctrace.log

\NetIQ\Temp\NetIQ_Debug\Computer_Name

CCDB

  • nqCCDB_Install.log

  • rplib.log

\NetIQ\Temp\NetIQ_Debug\Computer_Name

  • NetIQDatabaseManager.log

  • NetIQDatabaseUtility.log

\User_Profile_Temp_Folder\NetIQ

Control Center services

nqCC_Install.log

\NetIQ\Temp\NetIQ_Debug

nqXmlUtil.log

\NetIQ\Temp\NetIQ_Debug\Computer_Name

DeploymentService.log

\NetIQ\Temp\NetIQ_Debug\CC_ADSTrace

CQSLog.txt

\NetIQ\Temp\NetIQ_Debug\CC_CQSTrace

Control Center console

ccLog.Console_Instance. User_Name.txt

\User_Profile_Folder\User_Name\AppData\ Local\NetIQ\AppManager Control Center\Logs

Module

  • Module_Name_Install.log

  • AMnn-Module_Name-n.n.nn.n.msi.log

\NetIQ\Temp\NetIQ_Debug\Computer_Name