5.0 Managing Events

Before you deploy AppManager across your enterprise, you need to develop and refine your policies for handling events. For example, you may want certain events to trigger automated responses, such as corrective actions or notifications. This chapter addresses the impact of event notification, strategies for managing events, and the options you should consider when you run Knowledge Scripts that raise events or perform actions.

In determining how you want to handle events in your organization, you need to consider your internal procedures, departmental structure, and management goals. You also need to understand how your event-handling policies relate to AppManager user preferences and the amount of attention you’ll need to devote to database management.