4.2 Deploying to a Pilot Group

Beginning the process of monitoring your environment with a small, pilot group of computers helps you determine the most critical components to monitor and the most likely source of problems before you begin monitoring and managing on a large scale. This helps ensure a smooth implementation by reducing the likelihood of creating too many events or leaving critical gaps in the systems and applications you are monitoring.

Depending on your organization’s size, the importance of your monitoring needs, your deployment team’s expertise, and the resources available to you, the pilot deployment might involve a small but representative number of computers or all of the computers you intend to monitor. NetIQ Corporation recommends installing on enough computers to get a realistic view of the full-scale deployment. The pilot deployment should last from two to four weeks and reveal the following information:

  • Problems that need immediate attention, such as computers that are low on disk space

  • Environmental issues you need to address, such as insufficient privileges or instability

  • How closely the computers you want to monitor conform to your expectations

During the pilot deployment, focus on the following goals:

  • Running the recommended core set of Knowledge Scripts on agent computers

    For more information about working with Knowledge Scripts and jobs, see the Control Center User Guide for AppManager, available on the AppManager Documentation page. For more information about the recommended core set of Knowledge Scripts, see Implementing Core Monitoring Support.

  • Identifying and correcting problems with running the core set of jobs

    For example, you might find problems with the required accounts and permissions.

  • Gaining experience viewing and responding to events

    For more information about how AppManager raises events and using the Control Center console to view and respond to them, see the Control Center User Guide for AppManager, available on the AppManager Documentation page.

  • Identifying normal operating values and adjusting thresholds for your environment

    For more information about identifying normal operating values, see Setting and Adjusting Event Thresholds.