Two synchronization utilities are available to help you troubleshoot inconsistencies between AppManager agents and the repository.
The mssync.exe program checks for differences between the management server designation on the AppManager agent and the management server designation stored in the repository. Optionally, this program can also be used to correct the management server designation information in the repository so that it matches the designation information on the agent. For help on using this program, open a Command Prompt window and type mssync -h.
The netiqsync.exe program checks for differences in job status between AppManager agents and the repository, and optionally stops orphaned jobs. You must run this program on the management server computer. For help on using this program, open a Command Prompt window and type netiqsync -h. Contact NetIQ Technical Support for more information about using this program.