10.6 Configuring Agents to Use a Hostname or IP Address

In some environments, the NetIQ Corporation AppManager Client Communication Manager (NetIQccm) may use an IP address instead of a hostname to locate and communicate with the management server. However, using an IP address can be problematic. For example:

  • If your management server and agent computers are connected through a remote dialup and use DHCP, IP addresses are often assigned dynamically and change from one connection time to the next.

  • If your management server is installed on a cluster, you must use a virtual server name associated with the cluster rather than a specific IP address.

    NOTE:AppManager currently supports only Microsoft clusters.

  • If you plan to periodically replace the computer you use as the management server, you may find using a hostname for communication is more convenient to change and less error-prone than maintaining an IP address.

For each management site, you should decide whether you want the NetIQ Corporation AppManager Client Communication Manager to use an IP address or hostname to locate the management server.

Once you select the best approach for your environment, you can use the AMAdmin_ConfigSiteCommType Knowledge Script to set or change the communication type. For more information about using this Knowledge Script, consult the online Help.