NetIQ Aegis User Guide

The User Guide provides conceptual information about the NetIQ Aegis product (Aegis). This book defines terminology and various related concepts. This book also provides an overview of the user interfaces and step-by-step guidance for many Process Operator tasks.

Intended Audience

This book provides information for individuals responsible for any of the following tasks:

  • Understanding Aegis concepts

  • Interacting with processes to handle incidents

Other Information in the Library

The library provides the following information resources:

Help for Configuration Console

Provides context-sensitive information and step-by-step guidance for common tasks, as well as definitions for each field on each window.

Help for Operations Console

Provides conceptual information and step-by-step guidance for common tasks.

Administrator Guide

Provides conceptual information related to the Configuration Console and step-by-step guidance for many configuration tasks.

Process Authoring Guide

Provides conceptual information related to the Workflow Designer console and step-by-step guidance for many workflow-related tasks.

NetIQ Reporting Center Reporting Guide

Provides conceptual information about the NetIQ Reporting Center product. Intended for individuals responsible for understanding and using Aegis reports.

About NetIQ Corporation

NetIQ, an Attachmate business, is a global leader in systems and security management. With more than 12,000 customers in over 60 countries, NetIQ solutions maximize technology investments and enable IT process improvements to achieve measureable cost savings. The company’s portfolio includes award-winning management products for IT Process Automation, Systems Management, Security Management, Configuration Audit and Control, Enterprise Administration, and Unified Communications Management. For more information, please visit www.netiq.com.

Contacting Sales Support

For questions about products, pricing, and capabilities, please contact your local partner. If you cannot contact your partner, please contact our Sales Support team

Worldwide:

www.netiq.com/about_netiq/officelocations.asp

United States and Canada:

888-323-6768

Email:

info@netiq.com

Web Site:

www.netiq.com

.

Contacting Technical Support

For specific product issues, please contact our Technical Support team.

Worldwide:

www.netiq.com/Support/contactinfo.asp

North and South America:

1-713-418-5555

Europe, Middle East, and Africa:

+353 (0) 91-782 677

Email:

support@netiq.com

Web Site:

www.netiq.com/support

Contacting Documentation Support

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

Contacting the Online User Community

Qmunity, the NetIQ online community, is a collaborative network connecting you to your peers and NetIQ experts. By providing more immediate information, useful links to helpful resources, and access to NetIQ experts, Qmunity helps ensure you are mastering the knowledge you need to realize the full potential of IT investments upon which you rely. For more information, please visit http://community.netiq.com.