Aegis is an IT process automation platform that allows you to model, automate, measure, and continuously improve run books and processes. Aegis allows you to:
Define automated IT processes, using your documented IT processes and run books as the foundation for automation
Automatically execute process steps on behalf of personnel
Coordinate work between different IT functions
Integrating with other NetIQ enterprise products, Aegis retrieves normalized information from your operations management systems to provide a cohesive “big picture” view of your IT operation processes.
By aggregating this information into a central console, Aegis lets IT operations personnel more easily accomplish the following objectives:
Automatically initiate standard IT processes to address incidents
Document all response activities
Report on adherence to accepted IT policies
Provide a complete audit history of incident management
By allowing users to quickly identify and automatically group and suppress related events, Aegis reduces the number of false positives users must address and manage.