Advanced Authentication system requirements

Open Text Corporation recommends the fully tested and certified platforms described in this page. Issues that can be reproduced on the certified platforms will be prioritized and fixed according to standard defect-handling policies. For more information about support polices, see Support Policies. For more information about installation or hardware requirements, see the Advanced Authentication- server installation and upgrade guide.

Choose a category in the below list to learn about the technical specifications:

1.0 Server requirements

1.1 Appliance

NOTE:It is not recommended to install any third-party software on the Advanced Authentication Appliance.

Platform

Advanced Authentication Appliance runs 64-bit operating system on x86-64 hardware supported by SLES 12 SP5.

RAM

Minimum: 12 GB

Processor

Minimum: 8 Cores

Processor must support SSE 4.2 instructions. For more information about how to check whether the CPU supports SSE 4.2 instructions, see Verifying SSE 4.2 instructions on CPU.

NOTE:It is recommended to increase the number of processors and amount of RAM if the user traffic is high.

For example, if you have more than a million users, then you can increase the number of processors to 12 cores and the amount of RAM to 128GB.

Hard Disk space

Minimum: 200 GB with 40% free space

Virtual System

Supported Virtual systems are:

  • Citrix XenServer 7.1 and 7.5

  • Citrix Hypervisor 8.0

  • Hyper-V Server 2016 or later

  • VMware ESX 5.5 or later, except version 7.0 U2

    NOTE:While running the Advanced Authentication appliance on VMware ESXi, ensure that the Boot Options for the virtual machine is configured to the BIOS mode.

1.2 Advanced Authentication server on public cloud

AWS

Node requirements are as follows:

  • Node Type: T3 large

  • Node Volume Size: 60 GB

Azure

Node Size: DS3_V2 Standard

1.3 Common specifications for Appliance and server on cloud

Authentication Methods

Supported Authentication Methods are:

  • Apple Touch ID

  • Bluetooth

    NOTE:The Bluetooth method has been deprecated from Advanced Authentication 6.4 Service Pack 1.

  • Bluetooth eSec

    NOTE:The Bluetooth eSec method is available from Advanced Authentication 6.4 Service Pack 2.

  • Card

  • Device Authentication

  • Email OTP

  • Facial Recognition

  • FIDO U2F

  • Fingerprint

  • Flex OTP

  • HOTP

  • LDAP Password

  • Password

  • PKI

  • RADIUS Client

  • Security Questions

  • Smartphone

  • SMS OTP

  • Swedish BankID

  • Swisscom Mobile ID

  • TOTP

  • Voice

  • Voice OTP

  • Windows Hello

It is possible to combine more than one authentication method to form an authentication chain.

Integrations

  • Provides in-built RADIUS server functionalities

  • Integration with third-parties using SAML 2.0 and OAuth 2.0

  • Two ways to integrate with ADFS:

    • SAML 2.0

    • ADFS Plug-in

  • Provides REST API for third-party integrations

  • In-house integration with the other products of Open Text:

    • Access Manager

    • Secure Login

    • iPrint

    • Filr

    • Privileged Account Manager

    • Management and Security Server

RADIUS Server

Advanced Authentication can act as a RADIUS Server or a RADIUS Client. Only PAP validations are supported with Advanced Authentication RADIUS Server.

Ports

Ensure that the default ports for the Advanced Authentication appliance are open in your firewall. For more information, see Configuring the Firewall.

Browsers

Any one of the following browsers:

  • Microsoft Edge 123 and later

  • Google Chrome 123 and later

  • Mozilla Firefox 124 and later

  • Safari 17 and later

LDAP Repositories

Any one of the following repositories:

  • Microsoft Active Directory Services

  • Microsoft Active Directory Lightweight Directory Services

  • eDirectory

  • OpenLDAP

  • OpenDJ

  • Microsoft SQL Server 2016

2.0 Client components requirements

This section lists the system requirements of the following components:

2.1 Windows client

Processor

Minimum: 4 Cores

Hard Disk

Minimum: 1 GB

Memory

Minimum: 4 GB

Operating System

Any one of the following operating systems:

  • Microsoft Windows 11 v23H2 and 24H2 (64-bit)

  • Microsoft Windows 10 v22H2 (32-bit and 64-bit)

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

NOTE:Advanced Authentication Windows Client is not supported on Windows Server Core editions.

2.2 Mac OS client

Operating System

  • macOS 13 Ventura in the emulation mode

  • macOS 14 Sonoma in the emulation mode

  • macOS 15 Sequoia in the emulation mode

2.3 Linux PAM client

Operating System

Supported on the following operating systems:

  • SUSE Linux Enterprise Server 15 Service Pack6

  • SUSE Linux Enterprise Server 12 Service Pack5

  • Red Hat Enterprise Linux 8, 8.10, 9.2, 9.3, and 9.4

  • Ubuntu 20.04 LTS, 22.04 LTS, and 24.04 LTS

  • Advanced Interactive eXecutive (AIX) 7.2 and 7.3

Login Setting

Set Gnome Display Manager (GDM) as the login manager in CentOS.

2.4 Operating System Requirements for Device Service, Desktop OTP Tool, and Windows Authentication Agent

Operating System

Components

Versions

Windows

Device Service, Desktop OTP tool, and Windows Authentication Agent

  • Microsoft Windows 11 v23H2 and 24H2 (64-bit)

  • Microsoft Windows 10 v22H2 (32-bit and 64-bit)

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

NOTE:OpenText Advanced Authentication Device Service is not supported on Windows Server Core editions.

mac OS

Device Service and Desktop OTP Tool

  • macOS 13 Ventura in the emulation mode

  • macOS 14 Sonoma in the emulation mode

  • macOS 15 Sequoia in the emulation mode

Linux PAM

Device Service

  • SUSE Linux Enterprise Server 15 Service Pack6

  • SUSE Linux Enterprise Server 12 Service Pack5

  • Red Hat Enterprise Linux Client 8, 8.10, 9.2, 9.3, and 9.4

  • Ubuntu 20.04 LTS, 22.04 LTS, and 24.04 LTS

2.5 Virtual Desktop Authentication Agent

Operating System

  • Microsoft Windows 11 v24H2 (64-bit)

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

Virtual Client Software

  • Citrix Receiver v4.12

  • Citrix Workspace app 2002

  • VMware Horizon Client v5

  • Microsoft Remote Desktop

3.0 Plug-Ins requirements

ADFS MFA plug-in

Operating System

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

 

Software Requirement

  • Microsoft .NET Framework 4.5

  • ADFS role installed and configured. It must work correctly without the ADFS MFA plug-in

IIS Authentication plug-in

Operating System

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

 

Software Requirement

  • Microsoft IIS Manager

  • Microsoft .NET Framework 4.5

  • Microsoft SQL

Logon Filter

Operating System

Domain controllers based one of the following:

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

Remote Desktop Gateway

Operating System

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

 

Software Requirement

Microsoft Remote Desktop Gateway role

4.0 Smartphone Applications requirement

Android

  • Supported versions are:

    • Android 10

    • Android 11

    • Android 12

    • Android 13

    • Android 14

    • Android 15

    • Android 16

    NOTE:Advanced Authentication smartphone application supports Android 10 and later versions. Google does not provide any security updates for the versions prior to Android 10.

  • 3 megapixel camera with the auto-focus feature.

  • The fingerprint scanner to use the fingerprint sensor to access the app.

Apple

Supported versions are:

  • iOS 15

  • iOS 16

  • iOS 17

NOTE:The Advanced Authentication application installation is supported on iPad.