Issue: After the installation of Authentication Agent on Windows machine, if you try to login to the agent, an error message Failed to connect to the server is displayed. This occurs because you have not configured Authentication Agent with the preliminary settings.
Workaround: As a solution, ensure one of the following configuration is accomplished:
Configure DNS in the Authentication Agent for server discovery. For more information, see Setting DNS for Server Discovery.
Configure specific Advanced Authentication server in the file config.properties. For more information, see Using a Specific Advanced Authentication Server.