9.10.1 Customizing Email Settings for an Event

You can customize the email settings for a specific event in the Event Customization tab. An email with OTP is delivered to users based on the settings configured for each event.

To customize the Email Settings to a specific event, perform the following steps:

  1. Navigate to Methods > Email OTP > Event Customization in the Administration portal.

  2. Click Add Custom Event icon +.

  3. Select a preferred event from the list.

  4. Modify the email settings for the event as per the requirement.

  5. (Conditional) If you want to customize the method name for the event, expand Custom names and specify the method name in required language field.

  6. Click Save.

For example, let us assume an organization’s requirement is to customize the email settings for Windows logon event as follows:

Parameter

Value

OTP period

180 seconds

OTP format

8 digits

Subject of email

OTP for authentication

Body

Hi {username}Your one-time-password to authenticate to the Windows workstation is {otp}.Thanks, Support team

Following are the steps to customize the email settings for Windows logon event according to the preceding requirement:

  1. Click Methods > Email OTP > Event Customization in the Administration portal.

  2. Click Add Custom Event icon.

  3. Select Windows logon event from the list.

  4. Modify the settings as per the above table.

  5. Click Save.

With the above configuration, when an end-user tries to log in to Windows workstation with the Email OTP method, 8 digits OTP is sent to registered email address and the OTP is valid for 3 minutes (180 seconds).