13.32.3 MessageBird

To configure SMS sender settings for MessageBird service, perform the following steps:

  1. Select MessageBird in Sender service.

  2. Recipient Mask: Specify the masked value that you want to display for the SMS.

    The SMS OTP of the users is masked when users authenticate with the SMS OTP method.

    NOTE:The default value is set and if you do not change the Recipient Mask value, the default value is considered for masking of the SMS OTP.

  3. Specify the Username, Password, and Sender name.

For more information, see the MessageBird website.

You can test the configurations for the SMS sender policy in the Test section.

  1. Specify the phone number in Phone to which you want to send the SMS OTP.

  2. Specify a message to be sent to the phone in Message.

  3. Click Send test message!.

  4. Click Save.

    Real messaging uses async sender. Ensure that you have configured a chain with the SMS method and assigned it to an event. Then sign-in to the Self-Service portal and test the SMS authenticator. If it does not work, see the async logs.