To backup the database, perform the following steps:
Click Backup/Restore in the Administration console on the Global Master server.
Click Backup Database.
The exported database file is saved in the .cpt format on your local drive.
NOTE:The backup retention policy is specific to each company. However, to comply with federal guidelines, we suggest to set the backup points as follows:
Daily(s) for two weeks
Monthly(s) for twelve months
Yearly(s) for 7 years