13.7.4 Customizing Prompt Messages of the Authentication Methods for RADIUS Event

You can customize prompt messages of the authentication methods that are configured for the RADIUS event. The customized prompt messages are displayed when a user initiates authentication to the RADIUS event using the configured methods.

To customize prompt message, perform the following steps:

  1. Click Custom Messages.

  2. Use the Message filter to search for a specific prompt message or you can find the preferred message manually.

    For example, specify radius.totp.prompt to search the prompt message displayed on RADIUS client for the TOTP method.

  3. Click the Edit icon or double-click on the preferred message to edit the content.

  4. Specify the message in the preferred language on the Edit Customer Message page.

  5. Click Save.

For example, consider Thomas, an administrator, wants to customize the default prompt message of the Voice OTP method that is configured for the RADIUS event. Thomas must first search the key radius.voice_otp.prompt and modify the message to Specify the OTP that you heard from the voice call in the text box corresponding to English.

When Mark, an end user tries to authenticate to RADIUS event using the Voice OTP method, the customized prompt message is displayed.