11.1.4 Authenticators Management Event

Use this event to access the Self-Service portal. In the Self-Service portal, users can enroll to any of the methods that are configured for any chain and they are a member of the group assigned to the chain.

Add an LDAP Password chain as the last chain in the list of chains to ensure secure access to the portal for users who have methods enrolled.

IMPORTANT:If the Administration portal uses a repository that does not have any user, you must enable a chain with Password only (Authenticators Management - Password) for this event. This action enables you accessing the Self-Service portal or changing the password in the Self-Service portal.

You can also perform basic authentication with Advanced Authentication. To achieve basic authentication, set the Allow basic authentication option to ON in the Event Edit screen for Authenticators Management.

NOTE:The basic authentication is supported only for the Authentication Management event and for the Password, LDAP Password, and HOTP methods.

You must specify /basic with the URL to login to the enrollment page. The Login page appears and the format of the Username you must provide is: username:PASSWORD|LDAP_PASSWORD|HOTP:1. For example: admin:PASSWORD:1.

When you log in to the Self Service portal, by default the chain with the highest priority is displayed. To display the other chains with the enrolled methods, set Show chain selection to ON.

NOTE:If you enable to show the chain selection, but a chain is not displayed in the list of available chains in the Self-Service portal, ensure that all the methods of the chain are enrolled by the user.

For more information, see Managing Authenticators in the Advanced Authentication- User guide.