After you enroll an authenticator, you can authenticate on an app with your smartphone.
Initialize the authentication on the endpoint.
A push notification Authentication required! is displayed if your smartphone is locked or the smartphone app is closed.
Perform one of the following based on the settings enforced by the administrator:
Tap the notification in the mobile notification bar on your smartphone.
The Accept or Reject buttons are displayed.
On the lock screen, swipe down to view the buttons. However, if the app is closed or not available in the tray then buttons are not displayed.
NOTE:An administrator has the privilege to display the action buttons Accept and Reject with the notification in the mobile notification bar. This allows you to take action directly from the notification without opening the app.
NOTE:After enrolling the Smartphone method, for the first authentication the actions buttons are not displayed with the notification in the notification bar. Therefore, you must launch the NetIQ Authentication app to accept or reject the request.
Open the NetIQ Advanced Authentication app.
The app prompts to provide a Touch sensor or specify the PIN that you registered for the app.
A push notification with Accept or Reject buttons are displayed in the Authentication Requests screen.
Tap Accept to accept the authentication request.
A message Accepted is displayed if you accept the authentication request or Rejected if you reject the authentication request.