2.1 Launching the NetIQ Advanced Authentication App

  1. Tap to run the NetIQ Advanced Authentication app.

  2. Accept the license agreement.

    A message New PIN is displayed.

  3. Specify a PIN to access the app and tap OK.

    A message "NetIQ Auth" Would Like to Send You Notifications is displayed.

  4. Tap Allow to enable the push notification.

    It is recommended to enable the push notification.

    You can enroll the authenticators for authentication in the Enrolled Authenticators screen. For more information about how to enroll authenticators, see Enrolling an Authenticator on the App.

    The menu icon on the left panel helps you to navigate to the different tabs of the app.

  5. Tap the menu icon and select any of the following tabs based on the requirement:

    • Enrolled Authenticators: This screen displays the authenticators that you have enrolled.

    • Authentication requests: This screen displays the requests that are sent as push notifications for authentication.

    • Request History: This screen displays all the requests that you have accepted or declined. You can view the status of authentication requests and if there are any suspicious requests, you can report them to the administrator.

    • Settings: This screen allows you to configure settings for PIN and Fingerprint (fingerprint recognition).

    • About: This screen displays information about the current version of the application.

NOTE:You need to reinstall the NetIQ application and re enroll the authenticator if you restore your phone from iCloud.