10.23 Voice

The Voice method initiates a call to your registered phone number. The phone call requests you to specify the PIN in the dial pad of your mobile to authenticate. When you try to authenticate on any device, the recorded PIN is compared with the actual PIN. If both PINs are identical, you are authenticated successfully.

To authenticate using the Voice method, perform the following steps:

  1. Answer the phone call on your phone and listen to the request.

  2. Specify your PIN code followed by the hash symbol (#) in the dial pad of your mobile phone.

    If the PIN matches with enrolled PIN, the Voice authentication is successful.