9.21 Voice

The Voice authenticator initiates a call to your registered phone number. The phone call requests you to specify the PIN for authentication. When you try to authenticate on an application, the recorded PIN is compared with the actual PIN. If both the PINs match, you are successfully authenticated.

To authenticate using the Voice method, perform the following steps:

  1. Answer the phone call on your phone and listen to the request.

  2. Specify your PIN code followed by the hash symbol (#) in the dial pad of your mobile phone.

    If the PIN matches with enrolled PIN, the Voice authentication is successful.