3.20 Security Questions

Security Questions method enables you to enroll answers to a pre-defined set of security questions. When you authenticate using security questions, Advanced Authentication prompts you the configured security questions or a subset of the security questions. You must answer the appropriate questions and based on the correctness of the answers, you are authenticated successfully.

3.20.1 Enrolling the Security Questions Authenticator

  1. Click the Add icon in Your Enrolled Single Methods for sign in on the Authentication Methods page.

  2. Click the Security Questions icon in Available Methods for Enrollment.

  3. (Optional) Specify the Display Name.

  4. (Optional) Select the preferred category from Category.

  5. Specify the answers to the security questions that have been set by the administrator.

    Ensure that each answer contains at least one character.

  6. Click Save.

    A message The "Security Questions" authenticator has been saved is displayed.

3.20.2 Testing the Security Questions Authenticator

  1. Click the Security Questions icon in Your Enrolled Single Methods for sign in

  2. Click Test Method.

  3. Specify the answers to the security questions.

    A message Test successful is displayed. If one of the specified answer is invalid, a message Incorrect answers is displayed.