11.9 Password

The Password method enables you to authenticate using a secret string. The enrolled password is stored locally in the Advanced Authentication. When you try to authenticate on any device, the specified password is compared with the actual password. If the passwords are identical, you are authenticated successfully.

To authenticate using the Password method, perform the following steps:

  1. Specify the password of your Advanced Authentication account.

  2. Click Next.

    If the password matches with the enrolled password, the Password authentication is successful.

The following table describes the possible error messages along with the workaround for the Password authentication.

Table 11-7 Password authenticator - error messages

Error

Possible Cause and Workaround

Wrong password

The password you have specified is incorrect.

Specify a valid password and try to authenticate again.

<Your user name> has no authenticator for Password

You have not enrolled for the Password authenticator.

You must enroll the authenticator in the Self-Service portal or contact your helpdesk administrator.