2.17 Out-of-Band

The Out-of-band method facilitates you to authenticate using the authentication request that is sent to the Out-of-band portal, Authentication Agent for Windows, or Authentication Agent for Web. When you initiate the authentication, an authentication request is sent to the Out-of-band portal, Authentication Agent for Windows, or Authentication Agent for Web. You can accept the request and get authenticated.

2.17.1 Enrolling the Out-of-Band Authenticator

This authenticator enrolls automatically and you cannot remove it.

2.17.2 Testing the Out-of-Band Authenticator

  1. Click the Out-of-band icon in Enrolled Authenticators.

  2. Click Test.

  3. Open the Out-of-band portal and authenticate using any of the available chains.

    If you are using the Authentication Agent for Windows, the Authentication Agent window appears where you can authenticate.

  4. Wait for a few seconds. If the authentication request did not appear, right click or long tap on blank space and click Reload.

  5. Click Accept to accept the authentication request.

    A message Authenticator "Out-of-band" passed the test is displayed.

    If you click Decline, the authentication is declined and a message Auth rejected is displayed.

    If you ignore the authentication request, after few minutes a message Auth confirmation timeout is displayed.